If yous have forgotten your Apple ID password

If you have problems when you try to sign in with your Apple ID password, use these steps to reset it and regain access to your account.

  • Use your ain device to reset your countersign
  • Apply someone else'due south device to reset your password
  • If you can't change or reset your password

Use your own device to reset your password

Follow the steps below to reset your password from any trusted iPhone, iPad, iPod affect, Apple Watch or Mac.

On your iPhone, iPad, iPod bear upon or Apple Sentinel with watchOS viii or afterward

  1. Go to Settings.
  2. Tap [your name] > Password & Security > Modify Password.
  3. If you're signed in to iCloud and have a passcode enabled, yous'll be prompted to enter the passcode for your device.
  4. Follow the onscreen steps to update your countersign.

On your Mac with macOS Catalina or later

  1. Cull Apple menu  > System Preferences, then click Apple ID.
  2. Click Countersign & Security. If yous're asked to enter your Apple tree ID password, click "Forgot Apple ID or password" and follow the onscreen instructions. You can skip the final step beneath.
  3. Click Change Countersign, then enter the countersign you use to unlock your Mac.

Utilize a trusted telephone number, trusted email accost, recovery key or account recovery contact

  • In some cases, you may be able to reset your countersign using a trusted telephone number and trusted e-mail address.
  • If you're using a recovery fundamental for account security, yous can utilise it to help you reset your password on your iPhone, iPad or iPod touch. Find out more near using a recovery fundamental.
  • If yous've already set up an account recovery contact, your account recovery contact tin assist you reset your password on your iPhone, iPad or iPod impact. Find out more about using an account recovery contact.

Use someone else'south device to reset your password

Y'all can reset your Apple ID countersign on a friend or family member'southward iPhone, iPad or iPod touch using the Apple Support app or the Find My iPhone app. Yous can also visit an Apple tree Store and ask to use a device on site.

Use the Apple Back up app

Ask your friend or family member to open the App Shop and download the Apple Back up app on their iPhone, iPad or iPod touch. Can't download the Apple Back up app?

So open up the Apple Support app and follow these steps:

  1. Tap Passwords & Security.
  2. Tap Reset Apple ID countersign.
  3. Tap Get Started, then tap "A different Apple ID".
  4. Enter the Apple tree ID that you need to reset the countersign for.
  5. Tap Next, then follow the steps on your screen until you receive confirmation that your Apple ID countersign has been changed.

Any information that y'all enter will not be stored on the device.

Use the Find My iPhone app

If your friend or family member's device is using iOS ix to iOS 12 and the Apple Support app can't be downloaded, use the Find My iPhone app instead.

  1. Open up the Detect My iPhone app.
  2. When a Sign In screen appears, make sure the Apple ID field is empty. If you lot run into someone else's user name, erase it.
  3. Tap Forgot Apple ID or Password, then follow the onscreen steps.

Can't meet a Sign In screen? Tap Sign Out. After you sign out, make sure the Apple ID field is empty. Then tap Forgot Apple ID or Password, and follow the onscreen steps.

If you've tried the previous steps or alive in a state or region where the Apple Support app is non available, y'all tin yet reset your password and regain access to your account by using account recovery. In some cases, you may have the option to speed up the account recovery process or reset your countersign immediately past verifying a six-digit code that is sent to your primary email address. Discover out more about account recovery.

If you can't change or reset your password

If you've tried the previous steps and have been unable to alter or reset your password, try following these steps instead.

Published Appointment: